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Terms and Conditions

1. Our Courier partner would usually deliver the parcel within 2 – 5 working days from the date of shipment (Our daily shipment schedule is from MONDAY to FRIDAY daily. No shipment on Friday, Saturday for States observed as weekend or national public holidays).

Delivery Tracking Numbers will be provided to all orders upon shipment for self-tracking purposes.

 

Delivery Fees:

  • Purchases above RM150 free delivery within West Malaysia.
  • Purchases below RM150, minimum delivery fee within West Malaysia will be RM8 for purchase of goods below 1kg (additional RM3 for every subsequent 1kg of purchase).
  • Delivery Fees for East Malaysia will be charged according to weight of purchase (minimum RM15 for purchase of goods below 1kg and an additional RM15 for every subsequent 1kg of purchase).

 

2. In the event of delay in the delivery, we recommend self-collection at the designated deporting branch of our delivery partner to avoid that delay affecting the product quality. Affected customers may also contact our customer service representatives for assistance.

 We do not assume responsibility for the operations of our delivery partner. Your kind understanding is much appreciated.


3. Actual product may differ from the photos published on all [Sinar Majestik] marketing channels. Each product is unique and will not have identical appearance or texture. Your kind understanding is much appreciated.